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757-778-8025

Smithfield, VA

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Testimonials

Author: a Neighbor
Comments: I really appreciate the fact that Keith tried to identify all the problems with my dishwasher before starting to fix them. The dishwasher had some problems that could be fixed and some that could not. Once Keith recognized that, he told us that it would be smarter to replace the unit than to have him spend more time on repair and replacement. He also found ways to keep our ancient refrigerator functional when it looked like we might have to replace it. Keith was prompt, careful, and easy to work with.
Author: Kimi V.
Comments: Good analytical approach and great service on my refrigerator drawers
Author: a Neighbor
Comments: K&D is an outstanding company. I will use them again and highly recommend them to others!
Author: a Neighbor
Comments: Keith came out to fix my washer and it runs quieter/smoother than it has in years. He also followed up with a phone call to make sure the washer was operating correctly which is above and beyond what you would expect!
Author: Wayne W.
Comments: FINALLY, an honest repairman. Keith went thru thorough evaluation of my 10 year old Kenmore electric clothes dryer and had parts ready to fix most all potential problems. Upon close examination he noticed a loose wire to one of the relays and relocked it in place. The dryer worked perfectly. Keith explained his diagnostics, pointed out specific parts to observe in the future that might pose a point of failure and even audible alarms that point to problems requiring service. He only charged for the service call, was mindful of keeping the area clean and conducted himself in a professional manner. Keith is a former builder.
Author: Brian N.
Comments: Keith responded very quickly, was extremely knowledgeable about appliances, and completed the work the same day. I highly recommend hiring him.
Author: Toni B.
Comments: His initial phone call came only moments after I sent e-mail. He completed the job quickly & professionally.
Author: a Neighbor
Comments: Great service!
Author: Jerry M.
Comments: The technician (Keith) was super. He diagnosed and repaired the problem with our oven in a timely and professional manner. Keith was courteous and kept us fully aware of what was going on with parts and service. I will definitely call K&D the next time I have a problem with an appliance.
Author: a Neighbor
Comments: The quality of work was excellent, and quick. Keith, the tech, was friendly and knowledgeable. He went out of his way to complete the work. I already recommended him to my friends and will continue to do so!
Author: Cristal C.
Comments: He was very informative and talked to me about everything through out the work being done.
Author: a Neighbor
Comments: Work was performed in a professional manner and timely. Excellent customer service with follow-up call afterwards to check on appliances.
Author: Alice F.
Comments: He worked hard to find the part that I needed.
Author: a Neighbor
Comments: K & D was contracted to make a repair to an appliance at my rental property which several hundred miles away. I spoke to Keith, the owner of K & D remotely and he was very detailed in explaining what was needed to repair the problem. He was great with my tenants and they were completely satisfied with his work. If there is a need for future repairs K & D will be the contractor I call.
Author: Ellis S.
Comments: Great service and a very knowledgeable service rep. Enjoyed working with him and he did a very thorough job.
Author: Robert K.
Comments: Submitted a repair request on the web for a Maytag fridge/freezer. K&D was one of 3 contractors provided by Service Magic, with the best overall rating. Keith called me about 45 minutes later and discussed my problem, parts availability, and pricing. An hour later he was at my door, parts in hand, ready to work. No matter it was a Saturday, pricing that day is the same as any other! I found Keith to be very friendly, personable and professional. The repair was done in about 1.5 hours and pricing was exactly as quoted. What more can you ask for? Well for one, he gets his parts from a local, retired Vet owned business. Yes, use them!
Author: Clarence B.
Comments: Outstanding service and does quality work.
Author: Dan Z.
Comments: great guy. very professional and prompt. i would hire him again in a heartbeat
Author: Al J.
Comments: Keith and his assistant were the most professional, punctual, and efficient contractors I have had the pleasure of doing work for our family. I was totally impressed with the end results and will definitely call on their service again. Thanks for a job well done. Sincerely Al
Author: Elizabeth L.
Comments: K&D worked endlessly to determine what caused the malfunction in the refrigerator and fix it. Price was reasonable. The arrived within an hour to provide us an estimate and called us back the net day to see if we were satisfied with the work.
Author: Cynthia H.
Comments: Called within moments of us placing our request, he was able to come out the next day. Friendly and did a great job. Very reasonably priced.
Author: Cindy C.
Comments: Excellent customer service and prompt follow up.
Author: Matt N.
Comments: Very good
Author: Vivian D.
Comments: Keith came when he said he would, did the job, and cleaned up. The bill was exactly what he quoted me, and the hand rails for my front entryway look great. He was very professional, and this was a very good experience for me. I am recommending him to my mother for work that she needs done at her house.
Author: a Neighbor
Comments: Keith was quick to reply to my service request and to provide an evaluation of the work needed and an estimate. He communicated verbally and by email with a contract and work details and cost. He arrived on time as planned, completed the work promptly, cleaned up afterwards and was polite. He was able to provide the appropriate tools and equipment to complete the job professionally and the step matches the others and is sturdy and well built. A seemingly small job, but very important.
Author: Steven P.
Comments: Keith is very knowledgeable and the project turned out extremely well. He completed the project over a single weekend so that my wife and I could entertain guest the following week.
Author: Peggy C.
Comments: Great communications, very professional and arrived as scheduled. Installed my kitchen cabinet doors with my new hinges. Keith worked very hard in aligning these aged freshly painted doors and the end result was excellent. Highly recommend!!
Author: Anthony r.
Comments: The experience with K&D Services was outstanding. We were extremely pleased with the quality of their work and their attention to detail. The new kitchen cabinets and associated trim look great. Kieth and his team are true professionals and were a pleasure to have in our home. I will definitely use them again in the future and I highly recommend them.
Author: Denice D.
Comments: Keith is very professional and has a lot of experience. My repair was difficult & he knew 
Author: a Neighbor
Comments: Door replaced quickly and works fine....
Author: Herokal Z.
Comments: They are wonderful, they do great work. They are very neat and clean.
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HOURS
Mon - Fri: 9:00am - 5:00pm Weekends: Closed
Contact
K & D Services
Smithfield, VA
Languages
English
Brands
Amana
Frigidaire
Hot Point
Kenmore
Magic Chef
Sears
Whirl Pool
Jenn-Air
LG
Maytag
Roper
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